Careers

At Insurance Supermarket International we’re looking for people who want to make a difference in the lives of Americans. Providing financial insurance solutions that protect the people who matter most to our clients. Whether you’re a people person, an analytical thinker, or someone with a keen eye for design, we offer exciting and engaging careers.
Licensed Insurance Advisor - Work Remotely From Anywhere in the USA

Don’t Run after clients  – join our growing team and let the clients come to you!

Are you looking for an insurance advisor role that offers you the flexibility to work from home? Are you looking for a role that offers a strong base salary, plus bonuses and a proven process that brings interested clients directly to you? Then join our rapidly growing, dynamic organization with a great success story, steady income and a bright future ahead!

 

About the position:

We are hiring committed, results-oriented individuals, Licensed insurance agents, ready to help protect the lives of Americans while achieving personal financial stability on all incoming consumer inquiries.

Individuals will have direct ownership and accountability for telephone performance and client satisfaction goals. They must have the ability to embrace and drive change, work with a sense of urgency, and have the capability to build positive and lasting relationships with clients. Did we mention that our Agents have the flexibility to work from home (Yes, you read that correctly – we think it’s amazing too!)?

 

What you will do:

  • Manage incoming sale call opportunities
  • Connect with new and current clients to ensure satisfaction and build authentic, lasting relationships
  • Resolve any client inquiries by partnering with the appropriate internal resources


What we offer:

  • A base salary plus a LUCRATIVE 6-Figure bonus
  • Growth Opportunities into Leadership Roles - Career Plans in Place!
  • Paid vacation and personal time
  • Health and Dental benefits
  • Comprehensive Advisor training
  • Access to clients via qualified leads
  • Participation in contests and performance incentives, with the chance to win fantastic prizes
  • Ongoing professional development opportunities & training
  • Ability to work from home on a full-time basis anywhere in the US (Within Regulatory Compliance Measures)
  • Equipment provided (Laptop/headset)

 

What we are looking for:

  • 2+ years of individual life insurance sales, with a life license in good standing
  • Ability to sell in multiple states
  • Proven ability to self-manage in a fast-paced and performance-driven environment
  • A passion for helping others and providing consultative customer advice and service
  • Excellent communication skills, both written and verbal
  • High level of ownership, accountability and the ability to work with a sense of urgency
  • Commitment to ongoing service, process, and efficiency improvements
  • Comfortable managing client escalations and able to problem-solve creatively
  • Able to work in fast paced environment
  • Must have high-speed internet
  • Basic knowledge Google docs, Microsoft Office
  • Multiple Shifts Available

 

Please note that there will also be a BASIC SKILL TEST (basic Computer Applications and Technology test) during the Interview process.


Who we are:

With operations in Canada and US, Insurance Supermarket Group of Companies is one of the largest and fastest-growing independently owned Insurance Technology companies in the US. We offer comprehensive Life Insurance products that help many Americans with their life insurance needs. Over 250,000 Canadians a year have relied on our advice, and we have provided more than 10 billion dollars in insurance coverage.

Our team of professionals has been proudly helping Canadian consumers with their life insurance needs for over 13 years. Our employees are professional, proactive, passionate, team players and persevere in the face of challenges.

We hire individuals based not only on their expertise, but also on their passion for helping others, and those who live by our core values every day. Our position will appeal to individuals who want to work for an exciting and growing organization and are mature and self-motivated – we look forward to meeting you!

 

If you can confidently demonstrate that you meet the criteria above, we encourage you to contact us as soon as possible.
Make your mark. Apply today!

 

Apply Now

USA Sales Manager (Life Insurance Industry)

Description:

Join our winning team today as a Sales Manager!

About the position:

As a Sales Manager, you will be responsible for the overall team and individual performance as related to obtaining revenue goals and business objectives. This will include identifying key performance drivers and activities as well as addressing any corrective measures that promote team and individual success and growth. We’re looking for dynamic leaders who thrive in a fast-paced environment and can build strong relationships with our advisors. You need to have a drive for coaching, education and helping people grow in their sales positions. In this role, being approachable is essential as you’ll be developing and leading a team of advisors who will look to you for advice and guidance.

What you’ll do:

  • Monitor real-time outbound and inbound queue performance and address areas of concern as they occur.
  • Participate in continuous learning and ensuring the successful development of the team in learning our organization, products, services, capabilities, suppliers, vendors and competitors.
  • Develop processes for tracking and documenting sales team activities.
  • Provide input to the development of annual sales targets, performance criteria, reward and recognition programs, compensation programs and integrated key performance indicators.
  • Effectively use telecom systems, reporting tools, and coaching sales agents to ensure productivity, effectiveness and desired business and revenue outcomes.
  • Ensure ongoing improvements and feedback are included and presented to the entire sales staff as applicable.
  • Actively listen and coach the sales team to help them overcome any sales-related challenges that can impede team or individual goals.

What we’re looking for:

  • Minimum 3 years of experience in sales in Life Insurance
  • Management experience required and previous experience in a call center environment an asset.
  • Licensed advisor preferred
  • Knowledge and understanding of call center performance metrics in an Outbound and Inbound sales structure.
  • Experience with fundamental financial analysis (cost-effectiveness, cost-benefit, etc.)
  • Solid organizational, leadership, and problem-solving skills.
  • Excellent listening, interpersonal, written and oral communication skills.
  • Strong understanding of Individual Life and Health insurance products.
  • Post-secondary education or equivalent business experience is ideal.

What we offer:

  • $65,000 annual base salary plus monthly bonuses
  • Paid vacation time.
  • Health and dental benefits.
  • Ongoing professional development & training

Who we are:

Insurance Supermarket Inc.  is one of the largest Canadian independently owned Third Party Administrators. We offer comprehensive Life Insurance products that help a majority of Canadians with their life insurance needs. Over 250,000 Canadians a year have relied on our advice. Our team of professionals has been proudly helping Canadian consumers with their life insurance needs for over 11 years, and we are committed to providing sound advice that our clients can trust in a warm and caring environment.

We hire individuals based not only on their expertise, but also on their passion for helping others, and those who live by our core values every day. Our employees are professional, proactive, and passionate; they have perseverance and are team players.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
Make your mark. Apply today!

Apply Now

Retention Advisor Client Experience Team

Who we are:

At Insurance Supermarket Inc.,  we pride ourselves on being one of the largest Nation-Wide independently owned Third Party Administrators.  We offer comprehensive Life Insurance products that have helped over 250,000 Citizens with their financial and life planning needs and now we are pleased to announce that we have opened our doors in the US to help Americans plan ahead.

Our team of highly motivated and knowledgeable professionals have been proudly helping American consumers with trusted advice for over 11 years and we want to bring this knowledge and success to the US. We hire individuals based not only on their expertise, but also on their passion for helping others, and those who live by our core values every day. Our employees are amazing: professional, proactive, and passionate.

As Insurance Supermarket Inc grows its North American operation, we are seeking talented, organized, and experienced Retention Advisors to join our team. In this position, you will be responsible for retaining clients, and maintaining world class client experience. This individual must have the ability to embrace and drive change, meeting deadlines, and have the capability to think outside of the box when seeking solutions. We embrace a culture of growth and want to partner with an individual who is in line with our goals.


Responsibilities:

  • Responsible for all clients’ inquiries through all communication channels
  • Provide excellent client experience and exercise retention efforts
  • Build and maintain authentic relationship with clients to create world class client experience
  • Appropriately communicate with upset clients to resolve their concerns
  • Superior communication and interpersonal skills to interact effectively with clients
  • Effectively communicates with other departments to resolve clients’ concerns
  • Take specific actions in timely manner, first contact resolution approach
  • Maintain all company performance targets and call quality standards
  • Follow compliance guidelines, company policies and procedures
  • Participate in coaching sessions and additional training as determined by management
  • Accurately enters data from clients into various software programs
  • Thrives as a team player in a fast paced, high energy, and change oriented environment


What we offer:

  • $15/Hour USD + Commission
  • Paid vacation and personal time
  • Health and Dental benefits
  • Comprehensive Advisor training
  • Access to clients via qualified leads
  • Participation in contests and performance incentives, with the chance to win fantastic prizes
  • Ongoing professional development opportunities & training
  • Ability to work from home on a full-time basis anywhere in US
  • Equipment provided (Laptop/headset)

 
To be considered for this role, the candidate must meet the following requirements:

  • 1+ yr experience in call center in any of the follow areas: Sales/Retention/Collection/Customer Care
  • Strong oral and written communication skills in the English Language
  • General computer and typing skills
  • Proven ability to self-manage in a fast-paced, performance driven environment, work under pressure, and with other employees
  • High level of ownership, accountability, and the ability to work with a sense of urgency.
  • Strong conflict resolution skills
  • Passion for customer service and quality work
  • Must be focused, reliable, and maintain attendance as per company’s guidelines
  • Coachable and demonstrates willingness to learn
  • Must maintain positive and professional attitude
  • Available for immediate full-time work


Please note that there will also be a BASIC SKILL TEST (basic Computer Applications and Technology test) during the Interview process.
If you can confidently demonstrate that you meet the criteria above, we encourage you to contact us as soon as possible. Make your mark. Apply today!


Apply Now

Sales Trainer (Life Insurance Industry)

We are looking for a Sales Trainer to deliver educational programs for our sales teams.

Sales Trainer responsibilities include conducting skills gap analyses, preparing and delivering learning material, and evaluating results after each training session. For this role, you will work closely with both the Global Head of Training and our salespeople directly, to identify sales challenges faced and deliver training content to increase productivity and efficiency.

Ultimately, you will help onboard and then subsequently increase the overall performance of our sales teams and ensure they have the skills to achieve their goals.

 

Responsibilities

  • Schedule orientations and related training events for individuals and teams
  • Onboard new salespeople
  • Observe sales encounters and conduct skills gap analyses to identify areas of improvement
  • Help determine the training needs for individuals and/or sales teams
  • Take part in production of educational material (e.g. videos, cheat sheets, case studies, etc)
  • Monitor sales objectives and results
  • Collect feedback from trainees and managers about training courses
  • Report on impact of training programs (e.g. sales achieved, skill improvements, etc)
  • Stay updated with current insurance market trends and the changing demands of the corporate sales environment.

 

Requirements

  • Proven work experience as a Sales Trainer, or similar experience delivering training or coaching to salespeople is preferred
  • 3+ years of sales experience, ideally through telephone-based/inside sales environment
  • Strong communication and presentation abilities
  • Excellent organizational skills
  • Ability to manage the full training cycle, including web-based remote learning
  • Technology proficiency including comfort with MS Office, Google Docs, Zoom, etc
  • Hands-on experience with e-learning platforms
  • Additional certification in training is a plus

 

What we offer

  • A base salary plus bonus
  • Paid vacation and personal time
  • Health and Dental benefits
  • Comprehensive Advisor training
  • Access to clients via qualified leads
  • Participation in contests and performance incentives, with the chance to win fantastic prizes
  • Ongoing professional development opportunities & training
  • Ability to work from home on a full-time basis anywhere in US
  • Equipment provided (Laptop/headset)

 

If you can confidently demonstrate that you meet the criteria above, we encourage you to contact us as soon as possible.

Make your mark. Apply today!

Apply Now

Premium Accounting

About the position:

The Premium Accounting Specialist is a permanent role taking ownership of monthly recurring premium collection and revenue verification process.

Premium Accounting Specialist is responsible for oversight of daily transactions and payment processing, policy detail reconciliation, payment arrangement adjustments, reconciling premium transactions and assisting agents in premium related inquiries.

Premium Accounting Specialist must excel at communication both written and verbal, levels of curiosity and desire for process improvement. Productivity, timeliness and accuracy are key; exercising appropriate judgment and confidentially are critical.


Duties and Responsibilities:

  • Assisting with agent/Employee inquiries regarding a variety of premium and policy related issues.
  • Performing daily premium receivable and reconciliation functions.
  • Performing monthly premium accounting reconciliation process.
  • Performing monthly bank reconciliation process.
  • Working with multiple company-wide teams and resources to address premium related stats and requirements.
  • Completing projects as assigned.
  • Ad hoc reporting and projects as assigned.


Experience & Qualifications:

  • 2-3 years of related work experience.
  • Experience in Insurance Industry.
  • Accounting Diploma/Degree.
  • Professional experience with Netsuite is required.
  • Proficiency with Microsoft Office including Microsoft Office Excel and Microsoft Office Word.
  • Strong time management and organizational skills.
  • Detail-oriented and strong analytical skills.
  • Ability to prioritize tasks and meet deadlines.


What we offer:

  • Paid vacation time and personal days
  • Health and dental benefits, as well as an Employee Assistance Program (EAP)
  • Opportunity to work with engaged and professional team and colleagues
  • Ongoing professional development & training
  • Opportunities to participate in fun organization activities, such as our Holiday and Summer parties


Who we are:

Insurance Supermarket Group of Companies, including Specialty Life Insurance. is one of the largest and fastest growing independently owned Insurance Technology companies in Canada. We offer comprehensive Life Insurance products that help many Canadians with their life insurance needs. Over 250,000 Canadians a year have relied on our advice, and we have provided more than 10 billion dollars in insurance coverage.

Our team of professionals has been proudly helping Canadian consumers with their life insurance needs for over 11 years. We hire individuals based not only on their expertise, but also on their passion for helping others, and those who live by our core values every day. Our employees are professional, proactive, passionate, team players and persevere in the face of challenges.

We hire individuals based not only on their expertise, but also on their passion for helping others, and those who live by our core values every day. Our employees are amazing: professional, proactive, and passionate; we want to work with and hire the best! Our position will appeal to individuals who want to work for an exciting and growing organization and are mature and self-motivated – we look forward to meeting you!

Specialty Life is also committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Please let us know if you require accommodation at any stage of the recruitment process.


Job Type: Full-time

Benefits:

  • Paid time off

Schedule:

  • 8 hour shift


Experience:

  • NetSuite: 1 year (Required)
  • Personal Life Insurance: 1 year (Required)


Work Location: Remote

Apply Now

Senior Data Analyst - Remote

Job Description:

Data driven decision making is central to ISI’s strategic and tactical operations, as such, the analysis and study of data is an integral competency. As a Senior Data Analyst, you will work both collaboratively and individually to drive insights and make data accessible to internal partners. The primary objective is to maximize the value of data across the business using analytics.


Responsibilities:

  • Provide leadership to ensure an impactful analytics team with appropriate skills and capacity required to enable the organization’s objectives with the goal of enabling customer centric decision making.
  • Define, manage, and advance enterprise information management principles, policies and programs for stewardship, advocacy and custodianship of data and analytics, in collaboration with legal, information security, and corporate risk and compliance offices.
  • Evaluate new capabilities of the analytics platform, develop prototypes and assist in drawing conclusions about the applicability to our solution landscape
  • Ensure the quality (i.e., validity, reliability, timeliness and completeness) of data used to generate reports and interactive data visualization to support accurate and timely decision making
  • Collaborate with subject matter experts across functional areas to promote data governance and stewardship, and to improve the overall strategic and operational performance of analytics
  • Responsible for access and data-restriction management for all generated reports, dashboards, and visualizations
  • Identify trends reaching meaningful conclusions that will advise strategic business decisions through the manipulation of large data sets
  • Work closely and communicate effectively with Partners to understand requirements and formulate analytics solutions
  • Design and implement analytics models and visualizations to provide impactful data insights
  • Develop and maintain scalable data transformation code
  • Evaluate new capabilities of the analytics platform, develop prototypes and assist in drawing conclusions about the applicability to our solution landscape
  • Assist partners with data-related functional and technical issues
  • Make use of statistical tools to interpret data sets, paying attention to trends and patterns that could be valuable for diagnostic and predictive analytics efforts
  • Create appropriate documentation that allows others to understand the steps of the data analysis process and duplicate or replicate the analysis


Must have:

  • University degree in Mathematics, Economics or related discipline
  • 5+ Years in data & analytics leadership roles working with large-scale software systems
  • Passionate about data and problem solving
  • Proficiency in SQL and extensions that include procedural programming language functionality (e.g. control-of-flow constructs)
  • Able to rapidly query and analyze data and understand data complexity, models and structures
  • Experience with a high-level programming language (e.g. Python, R, Go, Java, Shell, C++).
  • Ability to develop a test plan, test cases, and oversee testing activities necessary to assess the quality and completion of analytic implementations.
  • Solid experience working with large data sets on enterprise data platforms and performing tasks such as managing data transformations and statistical models
  • Good experience in Reporting and Visualization tools such as PowerBI, Tableau, Domo, QuickSight
  • Solid understanding of Database Design and Data Warehousing concepts
  • Demonstrated analytical skills, including mining, evaluation, analysis, and visualization
  • Effective verbal and written communication skills
  • Established interpersonal skills for work internally across departments, as well as with clients.
  • Ability to work in a highly collaborative environment as well as independently with minimum supervision


Nice to have:

  • Grasp of Machine learning concepts and techniques
  • Knowledge of insurance / reinsurance


What we offer:

  • Paid vacation time and personal days
  • Health and dental benefits, as well as an Employee Assistance Program (EAP)
  • Opportunity to work with engaged and professional team and colleagues
  • Ongoing professional development & training
  • Opportunities to participate in fun organization activities, such as our Holiday and Summer parties


Who we are:

With operations in Canada and US, Insurance Supermarket Group of Companies, including Specialty Life Insurance. is one of the largest and fastest growing independently owned Insurance Technology companies in Canada. We offer comprehensive Life Insurance products that help many Canadians with their life insurance needs. Over 250,000 Canadians a year have relied on our advice, and we have provided more than 10 billion dollars in insurance coverage.

Our team of professionals has been proudly helping Canadian consumers with their life insurance needs for over 11 years. Our employees are professional, proactive, passionate, team players and persevere in the face of challenges.

We hire individuals based not only on their expertise, but also on their passion for helping others, and those who live by our core values every day. Our position will appeal to individuals who want to work for an exciting and growing organization and are mature and self-motivated – we look forward to meeting you!

Specialty Life is also committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Please let us know if you require accommodation at any stage of the recruitment process.


Apply Now

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